Blog | Conflict

For Employees

Woman working remotely and saying

Why You Can’t Say No at Work

Does it feel like you can’t ever say “no” to new assignments, additional tasks, or doing just “one small favor” for a colleague? Are you the yes person that your...
Woman looking in the mirror, reflecting and thinking

How to Stop Being Passive-Aggressive

Are you frustrated or angry with your colleagues but hesitating to address your concerns directly? Do you tend to express your dissatisfaction indirectly by being sarcastic, saying one thing while...

Woman rolling her eyes as two colleagues talk in the background

How to Address a Passive-Aggressive Colleague

Are you dealing with passive-aggressive behavior from your teammates? In my previous post, I provided a full rundown of the causes and symptoms of this all-too-common dysfunction in which people...
Two colleagues one with arms crossed acting passive-aggressively

Why Are People So Passive-Aggressive?

Do your team meetings look like everyone is going with the flow but feel like there's an undercurrent of resistance, bitterness, or hostility? Are you frequently surprised by people who...
Difficult conversation between a male and a female colleague

10 Ways to Help People Say Uncomfortable Things

Are you struggling to foster open, frank, candid communication among your teammates? Do uncomfortable conversations happen behind the scenes or not at all? Have passive-aggressive conflict styles stuck you with...

Person closing laptop in horror

Are Your Teammates Too Sensitive?

Last week, I talked about the toxic phenomenon of bullying in the workplace. Based on a few comments on my LinkedIn post, it’s clear that long-term, aggressive, harmful bullying is...
Person talking to colleague over video call

How to Have an Uncomfortable Conversation Remotely

Do you have virtual teammates? Well, not virtual humans (at least not yet), but real people who work with you in a virtual office rather than a physical one? Working...
Team arguing with one another

Getting Your Team Unstuck

You’re stuck on a toxic team. You’ve been trying to keep your head down and get along with everyone, but you can’t take it anymore. You’re done with the passive-aggressiveness....
Business woman collapse face-down on couch

Reducing Conflict Fatigue

I received a great question over Twitter this morning. The person asked, is there another side to the risk of conflict debt (the price we pay for avoiding conflicts that...
Dissent, disagreement, and diversity of thought are critical to high performing teams. Here's how to start to build a productive conflict habit on your team.

The First Steps to Create a Productive Conflict Habit

When you write a book called The Good Fight , you have a lot of conversations that go something like, “I wrote a book.” “Oh, cool, what’s it about?” “...
What happens when someone comes to you to complain about one of your team members? Should you pass on feedback or ask the person to give the message directly?

Passing on Feedback for Someone Else

One of the most precarious situations you can get in as a manager is when someone comes to you with feedback about one of your team members and asks you...
Woman sitting at her desk cutting up a credit card.

Conflict Debt

When I work as an advisor to executive teams, the most common team effectiveness problem I see is too little conflict. But how do I convince you that working through...

For Managers

Two colleagues staring each other down across the table.

What to Say to Prevent Passive-aggressiveness

Passive-aggressive behavior on teams stalls progress and leaves you wondering whether your colleague is trying to take you down or if you’re just imagining things. Passive aggressiveness is harmful to...
Two colleagues one with arms crossed acting passive-aggressively

Why Are People So Passive-Aggressive?

Do your team meetings look like everyone is going with the flow but feel like there's an undercurrent of resistance, bitterness, or hostility? Are you frequently surprised by people who...
Team arguing with one another

Getting Your Team Unstuck

You’re stuck on a toxic team. You’ve been trying to keep your head down and get along with everyone, but you can’t take it anymore. You’re done with the passive-aggressiveness....
Business woman collapse face-down on couch

Reducing Conflict Fatigue

I received a great question over Twitter this morning. The person asked, is there another side to the risk of conflict debt (the price we pay for avoiding conflicts that...
Dissent, disagreement, and diversity of thought are critical to high performing teams. Here's how to start to build a productive conflict habit on your team.

The First Steps to Create a Productive Conflict Habit

When you write a book called The Good Fight , you have a lot of conversations that go something like, “I wrote a book.” “Oh, cool, what’s it about?” “...
What happens when someone comes to you to complain about one of your team members? Should you pass on feedback or ask the person to give the message directly?

Passing on Feedback for Someone Else

One of the most precarious situations you can get in as a manager is when someone comes to you with feedback about one of your team members and asks you...
Woman sitting at her desk cutting up a credit card.

Conflict Debt

When I work as an advisor to executive teams, the most common team effectiveness problem I see is too little conflict. But how do I convince you that working through...

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For Coaches

Woman working remotely and saying

Why You Can’t Say No at Work

Does it feel like you can’t ever say “no” to new assignments, additional tasks, or doing just “one small favor” for a colleague? Are you the yes person that your...
Woman looking in the mirror, reflecting and thinking

How to Stop Being Passive-Aggressive

Are you frustrated or angry with your colleagues but hesitating to address your concerns directly? Do you tend to express your dissatisfaction indirectly by being sarcastic, saying one thing while...

Two colleagues one with arms crossed acting passive-aggressively

Why Are People So Passive-Aggressive?

Do your team meetings look like everyone is going with the flow but feel like there's an undercurrent of resistance, bitterness, or hostility? Are you frequently surprised by people who...
Business woman collapse face-down on couch

Reducing Conflict Fatigue

I received a great question over Twitter this morning. The person asked, is there another side to the risk of conflict debt (the price we pay for avoiding conflicts that...
Woman sitting at her desk cutting up a credit card.

Conflict Debt

When I work as an advisor to executive teams, the most common team effectiveness problem I see is too little conflict. But how do I convince you that working through...