by Liane Davey | Jan 13, 2019 | About teams, Be a better team member, Communication, Conflict, How to fix teams, Right Words to Say, Virtual Teams
I was giving a speech to a group of insurance leaders last week. We were talking about the importance of working through conflicts as they arise to ensure they don’t stall productivity or erode trust. The question that came up most frequently in my conversations...
by Liane Davey | Dec 9, 2018 | Be a better team leader, Communication, Conflict, Feedback, Personal Effectiveness, Right Words to Say
One of the most precarious situations you can get in as a manager is when someone comes to you with feedback about one of your team members and asks you to pass the bad news along. If you make the wrong move here, you condone passive-aggressiveness, exacerbate...
by Liane Davey | Oct 14, 2018 | Be a better team member, Communication, Conflict, Connect, How to fix teams, Right Words to Say
So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you...
by Liane Davey | Sep 30, 2018 | Be a better team member, Conflict, Connect, How to fix teams
This just in: new research on the effects of being honest and what it means for you. I’m constantly encouraging people to engage in the productive conflict that will move their team (and their organization) forward. The biggest stumbling block is people’s fear that...
by Liane Davey | May 20, 2018 | About teams, Be a better team member, Communication, Conflict, How to fix teams, Personal Effectiveness, Right Words to Say
“Do you agree that we should pick our battles?” This was a question I got during the Q&A session of a keynote speech I gave last week. I think I surprised the questioner with my response, which means I might surprise you too, so here goes. If you are “picking...
