by Liane Davey | Mar 21, 2019 | Conflict
Handbook Conflict Strategies For Nice People In this handbook, there are six techniques you can use to get out of the spiral of unproductive conflict and start contributing to constructive solutions. I call these six techniques the Conflict Strategies for Nice People...
by Liane Davey | Mar 10, 2019 | Conflict
When you write a book called The Good Fight, you have a lot of conversations that go something like, “I wrote a book.” “Oh, cool, what’s it about?” “Why your organization needs more conflict.” “More conflict, what?!? I think we already have more than we need.”...
by Liane Davey | Feb 10, 2019 | Be a better team leader, Conflict, Exercises, How to fix teams
If you’re trying to foster a culture of productive conflict in your team, be careful that your language doesn’t let them off the hook. Getting your team members to stick a toe in the water of dissention, challenge, and disagreement is a big ask. If your language makes...
by Liane Davey | Jan 13, 2019 | About teams, Be a better team member, Communication, Conflict, How to fix teams, Right Words to Say, Virtual Teams
I was giving a speech to a group of insurance leaders last week. We were talking about the importance of working through conflicts as they arise to ensure they don’t stall productivity or erode trust. The question that came up most frequently in my conversations...