by Liane Davey | Apr 1, 2018 | Bad Leaders, Be a better team leader, Communication, Conflict, Connect, Horror Stories, Personal Effectiveness, Right Words to Say
I’ve been flying across the country delivering a leadership development program about the mindset and skillset leaders require to unlock the potential of their people. As I watch them role play with one another, I notice the things they say that create a negative...
by Liane Davey | Feb 11, 2018 | About teams, Conflict, Horror Stories, Strategy & Planning
I’m deep into writing my new book and I’ve had an epiphany: Organizations are built to require conflict while employees are built to avoid it. I see this impact of this problem every day, but it took me 20 years to name it. Now it’s so clear. We have set up a...
by Liane Davey | Jan 28, 2018 | Be a better team member, Communication, Conflict, Connect, How to fix teams, Right Words to Say
I keep encouraging you to wade into uncomfortable conversations as they emerge to avoid racking up conflict debt. Rather than deferring the topic, or talking only with those who agree with you, it’s best to get the disagreement out in the open. When you do, the point...
by Liane Davey | Jan 21, 2018 | Be a better team leader, Be a better team member, Communication, Conflict, Exercises, How to fix teams, Right Words to Say
You know that your team is conflict avoidant. You know it’s preventing you from surfacing issues, thoroughly discussing them, and getting them resolved effectively. You really want to make it better, but how do you start? The people on your team (and maybe even your...
by Liane Davey | Jan 14, 2018 | Bad Leaders, Be a better team member, Conflict, Personal Effectiveness, Right Words to Say
This is the last of a series of posts exploring the causes and impact of our profound conflict aversion. I’m exploring how the things we were told as children, taught us that conflict was bad. “If you can’t say anything nice, don’t say anything at all,” or “Mind your...