by Liane Davey | Sep 20, 2020 | Be a better team leader, Communication, Exercises, Feedback, How to fix teams
Occasionally, I focus the blog on sharing the techniques I use to facilitate important conversations among individuals and teams. I inherited this one and I love it so much, I’m passing it on. Give it a try and let me know how it works. I’ve been working on one of my...
by Liane Davey | Dec 9, 2018 | Be a better team leader, Communication, Conflict, Feedback, Personal Effectiveness, Right Words to Say
One of the most precarious situations you can get in as a manager is when someone comes to you with feedback about one of your team members and asks you to pass the bad news along. If you make the wrong move here, you condone passive-aggressiveness, exacerbate...
by Liane Davey | Feb 4, 2018 | About teams, Be a better team leader, Be a better team member, Communication, Contribute, Feedback, Personal Effectiveness, Right Words to Say
I facilitated a workshop this week that has given me lots of juicy fodder for discussion here with you. The session focused on uncomfortable discussions, including considerable time on how to give and to receive feedback. The conversation evolved as it usually does:...
by Liane Davey | Oct 9, 2017 | Feedback
A couple of years ago, Craig and I were at an industry event and heard Dr. Jamie Gruman talk about Feedforward Interviewing, a technique developed by Avraham Kluger and Dina Nir. Craig read up on the research and encouraged me to look into it as a tool we could teach...
by Liane Davey | Jun 11, 2017 | Be a better team member, Communication, Contribute, Feedback, Personal Effectiveness, Right Words to Say
I gave a speech last week on the importance of feedback to a high performance organization. It was clear that many of the audience members were uncomfortable with the thought of delivering corrective feedback. They asked great questions and slowly came to terms with...
by Liane Davey | Sep 25, 2016 | Be a better team leader, Be a better team member, Communication, Feedback, Personal Effectiveness
I love the questions I get at the end of a keynote. This week I got a couple of really good ones. The first was, “How do I handle it when someone asks for feedback and then responds poorly when I provide it?” The best answer starts long before you have someone yelling...
