by Liane Davey | Jul 17, 2016 | Be a better team member, Communication, Connect, Feedback, Personal Effectiveness
I have a new speech that I’m working on called “The New Nice.” It’s the culmination of all my work on increasing productive conflict and getting comfortable being uncomfortable. One of the topics in the speech is how to give feedback. At a recent keynote, I was...
by Liane Davey | Feb 28, 2016 | Be a better team leader, Contribute, Feedback, Right Words to Say
Most of the companies I have worked with have, at some point, stuck the word “one” in front of their company name and heralded it as a great new era. “We are now One Acme!” [Cue the trumpets and unfurl the banners.] To be fair, these efforts were in reaction to...
by Liane Davey | Aug 20, 2015 | Feedback
by Liane Davey | Mar 4, 2015 | Be a better team leader, Feedback, How to fix teams, Right Words to Say
In my previous post, I talked about emotional reactions to issues at work; specifically, things that make people cry. In that post, I alluded to the idea that advanced warning of difficult messages gives time to process the issue, reduces the surprise factor, and...
by Liane Davey | Oct 5, 2014 | Be a better team member, Communication, Feedback, How to fix teams, Hybrid Work, Right Words to Say, Virtual Teams
Every time I give a speech these days, I get at least a couple of questions about how my techniques apply to virtual teams. Given that my team at Knightsbridge is a virtual team across two countries and four different time zones, I appreciate the challenge. I have...
by Liane Davey | May 14, 2014 | Be a better team member, Communication, Feedback, Personal Effectiveness, Right Words to Say
Positive feedback is rare and precious and you need to make sure you treat it as such. It’s rare because we tend to take good behavior for granted. There are many “no news is good news” leaders out there. Energy gets directed into fixing bad behaviour rather than into...
