by Liane Davey | May 20, 2018 | About teams, Be a better team member, Communication, Conflict, How to fix teams, Personal Effectiveness, Right Words to Say
“Do you agree that we should pick our battles?” This was a question I got during the Q&A session of a keynote speech I gave last week. I think I surprised the questioner with my response, which means I might surprise you too, so here goes. If you are “picking...
by Liane Davey | May 13, 2018 | Be a better team member, Communication, Connect, Emotions, Right Words to Say
Your colleague is having a bad day (or week, or life). She grabs the empty chair from beside your desk, rolls it over and flops down, legs spread, head back, arms dangling—defeated. She proceeds to unload her troubles on you. You get all the gory details. Once the...
by Liane Davey | Apr 22, 2018 | About teams, Communication, Interviews, Personal Effectiveness
Something a little different today. Rather than a post, I’m bringing you an interview with the marvelous Mark Bowden, a world-renowned body language expert and member of the wildly popular Behavior Panel. I had the opportunity to talk to Mark about his new book, Truth...
by Liane Davey | Apr 1, 2018 | Bad Leaders, Be a better team leader, Communication, Conflict, Connect, Horror Stories, Personal Effectiveness, Right Words to Say
I’ve been flying across the country delivering a leadership development program about the mindset and skillset leaders require to unlock the potential of their people. As I watch them role play with one another, I notice the things they say that create a negative...
by Liane Davey | Feb 4, 2018 | About teams, Be a better team leader, Be a better team member, Communication, Contribute, Feedback, Personal Effectiveness, Right Words to Say
I facilitated a workshop this week that has given me lots of juicy fodder for discussion here with you. The session focused on uncomfortable discussions, including considerable time on how to give and to receive feedback. The conversation evolved as it usually does:...
by Liane Davey | Jan 28, 2018 | Be a better team member, Communication, Conflict, Connect, How to fix teams, Right Words to Say
I keep encouraging you to wade into uncomfortable conversations as they emerge to avoid racking up conflict debt. Rather than deferring the topic, or talking only with those who agree with you, it’s best to get the disagreement out in the open. When you do, the point...
