by Liane Davey | Nov 18, 2018 | Be a better team member, Change, Communication, How to fix teams, Personal Effectiveness, Right Words to Say
I was talking about what to do when you are resisting a change that’s imposed on you. A woman in the audience put her hand up. She introduced herself and then asked, “What if I’m the change that people are resisting?” Wow! Another week, another powerful question from...
by Liane Davey | Oct 14, 2018 | Be a better team member, Communication, Conflict, Connect, How to fix teams, Right Words to Say
So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you...
by Liane Davey | Sep 16, 2018 | Communication, Horror Stories, Right Words to Say
“Help me understand what you’re trying to achieve.” Once upon a time, I encouraged you to use this phrase as a signal that you’re not connecting with someone’s point and you need them to clarify. Sadly, too many closed-minded, judgmental, passive-aggressive jerks...
by Liane Davey | Jul 1, 2018 | Be a better team leader, Communication, Right Words to Say, Uncategorized
I hear people talk about change in organizations as if it’s something new. That’s total crap. Change has been around for as long as business has. But I do think it’s fair to say that something’s different now. Change has changed. It’s more frequent, more complex, and...
by Liane Davey | Jun 17, 2018 | About teams, Be a better team leader, Communication, Right Words to Say
I was working with a team recently that had developed a bit of a bad reputation. The management team of their organization had decided that they were complacent, stuck in the past, and not driving hard enough for growth. The team leader admitted that there was a...
by Liane Davey | Jun 10, 2018 | Be a better team member, Communication, Right Words to Say
Defensive people are the WORST! It drives me nuts when I give even the most minor piece of feedback and the person on the other end gets all hot under the collar and ignores every word I said. Grow up, people. You’re not perfect and pretending that you are is making...
