Team Effectiveness Resources
Blog
Why Taking Accountability is Risky
Accountability is about owning outcomes you can’t control. That means it includes taking social risk. If you want more accountability you have to make accountability safer.
Is Productivity Really So Important?
I’ve been on a treadmill churning out content feeling great about being productive while losing sight of what really matters–is it making a difference ...
Wells and Waterfalls: Sources of Energy to Power Your Work Day
When you cup runs dry, try these techniques for finding inspiration. And when inspiration or the time to follow it is in short supply, ...
The Other Side of Energy Management: Stop the Drains
It’s one thing to invest in activities that charge your batteries, but it’s all for naught if there are too many drains on your ...
Energy Management: Rituals, Routines, and Refills That Work
How often do you leave the office spent with no energy left for the people in your life who matter most. Try these tips ...
How to Make Your Energy Last All Day
Going hard all day is a sure way to deplete your physical, mental, and emotional energy long before it’s time to go home. Audit ...
9 Signs You Might Be Creating Drama on Your Team
It’s easy to point out the people on your team who are perennially creating drama. It’s harder to recognize when that person is you. ...
Drama Detox: How to Reduce Emotionality on Your Team
Drama is hard on individuals and bad for productivity. There are things you can do to help your teammates prevent, reframe, and recover from ...
Stuck in the Middle: Navigating Drama Between Your Teammates
What if you get stuck in the drama between two teammates? Should you run the other direction? Try to broker the peace? What is ...
Why Your Team Loves Drama
Ever wonder why your team relishes drama? Here are a variety of reasons why drama might be reinforcing and how you can put a damper on it.
What To Do When Your Work Isn’t a Priority for Others
There are few situations more exasperating and anxiety-provoking than when your urgent priority falls well down the list for the colleague you’re depending on. ...
How to Coach for Better Prioritization
One of the most helpful things you can do as a manager is to coach someone to get better at prioritization. But coaching isn’t ...
What to Do When Everything is Urgent
Prioritizing is hard enough when you have to choose among multiple important tasks; but what do you do when those tasks aren’t just important, ...
Leaders Do Not Understand Prioritization
Leaders who confuse the concept of prioritization with the idea of importance are leaving their teams diluted, distracted, and discombobulated. Time to get good at prioritizing.
Use Stress to Your Advantage
We often assume stress is a bad thing but it can help us be more effective. Here are some techniques to avoid distress and ...
Reducing the Spillover Between Home and Work Stress
We are all accustomed to having stress at work and at home, but when stress from one domain bleeds into the other it can ...
Addressing the Root Causes of Work Stress
Work stress comes from many different sources. Some you can address and remedy, others you need to cope with. Here are strategies for fixing ...
How to Manage Job Stress
There is a lot about work that’s stressful. But stress can be instructive if you learn to recognize it early and take steps to ...
Dealing with a Low EQ Teammate
Stuck with a colleague who has low self-awareness, little empathy, poor self-regulation, and lacking social skills. Here are some strategies that will help you cope with a low-EQ teammate.
Your Team is Lying to You, and It’s Your Fault
Few people are aware of the impact they have on others. This is especially costly for managers because low self-awareness can make you vulnerable ...
Hubs
Feedback Hub
Expert guidance, articles, and exercises designed to enhance workplace feedback skills, covering how to give, receive, and implement feedback for effective professional development and team performance.
Conflict Hub
Strategic tools, assessments, and actionable content focused on resolving workplace and team conflict, clarifying challenges such as avoidance and passive aggression, and strengthening constructive communication.
Guides
Stress Management
We’ve all been there. Overwhelmed, exhausted, barely holding on. Learn about stress management and techniques to handle workplace pressure.
How to Focus
When you focus you trade frantic multitasking for clear single-tasking, stolen hours for spare energy, and busyness for actually accomplishing meaningful work.
Burnout
Feeling burnt out at work? You’re not alone, and it’s not your fault. Here’s what burnout really is and practical ways to bounce back ...
Emotional Intelligence
Emotional intelligence has power & limitations. Which EQ techniques transform, and which are empty promises? Are you in the 10% of people who truly have it?
Giving & Receiving Feedback
Giving feedback isn’t easy. If done properly, it can make your work life better. Learn how to give feedback effectively with these tips.
Conflict Management
What you know about conflict is probably wrong. Getting good at conflict management is a power skill that’ll supercharge your team and help you ...
Toxic Teams
Are you worried you’re on a toxic team? Explore the five common team diseases with an expert of 25+ years, and find out if your team is at risk
Hybrid Work
Hybrid workplaces are here to stay. In this guide, I’ll give you all the information you need to make sure your hybrid team is successful
Toxic Work Environments
Worried you’re in a toxic work environment, and need to know your options? Here’s a survival guide to plan your next move.
Tools
Overwhelm Assessment
Overwhelm shows up differently for everyone. Find out your personal overwhelm profile — and get insights and tools tailored specifically to your type.
Thoughtload Audit
Work isn’t working. The distractions, the emotional triggers, and the constant draws on our energy all add up.
Conflict Habit Cheat Sheet
Avoiding conflict hinders productivity and erodes trust. But introducing conflict too fast will be a shock to the system.
100 Conflict Questions
Statements and assertions shut people down and lead to unproductive or unhealthy conflict. Using questions opens up the dialogue and leaves room for a path forward.
Conflict Debt Assessment
Conventional wisdom holds that conflict is bad for productivity and corrosive to trust and engagement. It’s just not true.
Consequences For Not Being Accountable Poster
If you’re unwilling to impose consequences, you’re not serious about accountability. When I ask for examples of how they respond to poor performance, few ...
Meddling Coworkers Poster
Struggling with a colleague who meddles? Learn how to navigate the situation, maintain your professionalism, and stop the interference.
Strike Zone Poster
Unfortunately, most people suck at giving good feedback. Fortunately, however, you have the power to help others give you useful and constructive feedback—feedback that’s easy for ...
Preparing for a Difficult Conversation Poster
If difficult conversations are unavoidable, how do you get through them with grace?
Accountability Checklist
Accountability is an internal process. Nobody can make you feel accountable except yourself. Here’s how to demonstrate it for others
How to Sell Your Strategic Idea Poster
Being strategic requires more than just having great ideas, it means being able to communicate your ideas in a compelling way and to overcome ...
Meeting Decision Tree Poster
If you have a meeting invite sitting waiting that you haven’t replied to yet, or with the very next one that comes in, I ...
Managing Emotions Poster
In the majority of emotional situations, people just need a safe place to express their experience of their work.
Conflict Conversation Guide
I call these six techniques the Conflict Strategies for Nice People because each one unlocks a workable solution in a way that’s calm and respectful
Conflict Strategies for Nice People Handbook
I call these six techniques the Conflict Strategies for Nice People because each one unlocks a workable solution in a way that’s calm and respectful
Team or Community Poster
Although it doesn’t happen often, sometimes we advise people to stop trying to be a team and to aim for a model that would ...
Adding Value When You’re Not the Expert Poster
There are so many ways you can add value in your meeting. Some of them are more likely when you don’t have the subject matter expertise ...
Videos
Psychological Safety Needs a Great Reset
The ONLY person who can take ownership for the psychological fear in your own head is you.
How to Avoid Burnout
Feeling stretched too thin? Burnout is real & it sucks. Let’s talk about how you can avoid burnout… before it’s too late.
Improve Your Emotional Intelligence
Warning: My techniques may cause you to stare at mirrors, ask about superpowers, and curl up with books. Side effects include improved emotional intelligence!
The Secret to Breaking Free from Busyness
The only way to get out of overwhelm and burnout is to figure out if you’re really being effective and to stop what isn’t helping.
Toxic Forms of Accountability
Managers are waiting for people to fail instead of positioning them to succeed. If you want to increase accountability, you need to feel more responsible.
How to Be More Efficient at Work
Tired of overly-simple workplace efficency strategies? Here are 5 unconventional ways to help you speed up and get more done.
What is Cognitive Flexibility?
Cognitive flexibility measures how intellectually adaptable you are. It’s important since it’s correlated with how open you stay to different situations and possibilities
Should You Be Task-Switching?
Have you ever caught yourself losing time because of task-switching? If you just focus on one thing at a time you’ll be a lot more efficient.
When NOT to use a Performance Improvement Plan
There are plenty of scenarios where using a performance improvement plan isn’t the best option. Here’s when you should skip the PIP
How to Plan Your Day
Planning your day *well* is essential to getting good at time management. Let’s go through the who, what, why, when, where, and how
How to Apologize
Messing up happens to all of us. Now, if you’re an accountable person you have an important thing to do next: apologize. But how?
How to Control Emotions in the Workplace
6 practical tips to manage your emotions and protect your energy, especially during challenging moments at work.
6 Tips for Effective Meetings
Meetings may be long, but they’re key moments to stand out to colleagues and your boss. Try these 6 tips to maximize their impact!
How to Be More Productive at Work
Some days, finding time for work tasks feels impossible. How can you protect your time and productivity? Here are 10 effective strategies.
7 Things That Drain Your Energy
If you feel like you’re constantly running out of energy, here are 7 things you can focus on to reduce those energy drains
How to Boost Your Energy Levels
Have you ever needed an energy boost at work? Managing our energy these days is a challenge. Here are some ways to boost your energy levels.
Workplace Empathy
I’m worried workplace empathy is in short supply, even though it makes our teams so much stronger when we understand out coworkers’ emotions
Is a Bad Mood Contagious?
Protecting yourself from the bad moods of people around you is super important. Have you ever picked up a mood from somebody else?
Managing Conflict in Meetings
No conflict? Then no meeting! But managing conflict in meetings is crucial to get the right kind of conflict you need to be productive
How to Be Less Emotional at Work
There has been a rising emotional buzz in the workplace and for good reason. Give these approaches a try if that’s what you’re experiencing

















































