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Preparing for a Difficult Conversation

Life is full of difficult conversations. Telling a direct report that their performance isn’t up to par. Letting a teammate know that their comments in a meeting hurt you. Asking your manager for something you think you deserve but haven’t been getting. These are stomach-flipping, palm-moistening, sleep-thrashing kinds of discussions. But if they’re unavoidable, how do you get through them with grace?

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