by Liane Davey | Jun 28, 2022 | Emotions, Video Library
Owning Emotional Situations – 3 Communication Strategies (video transcript) Have you ever been in a conflict or a disagreement in your team, and although you have the skill set to deal with it constructively you lose control? This is what I call an...
by Liane Davey | May 24, 2020 | Emotions
Poster Managing Emotions While it’s not your role to try to provide psychological assistance or to be ready to lead your employee through a session of cognitive-behavioral therapy, the majority of situations and individuals will not require professional counseling. ...
by Liane Davey | May 24, 2020 | Connect, Emotions, Personal Effectiveness
Last week, I shared some of what I’m hearing from teams who are reaching the boiling point during the Covid crisis. Actually, part of the reason that we’re starting to see so many team issues is that we’re past the acute crisis phase. In North America, we’re into our...
by Liane Davey | May 17, 2020 | About teams, Be a better team member, Contribute, Emotions, Horror Stories, Team Effectiveness
The calls have started coming. Teams are reaching the boiling point. Some have gone past it and the lid has blown clear off. In some ways, I’m surprised (and impressed) how long teams have made it through the stresses of pandemic and lockdown without losing their...
by Liane Davey | Sep 29, 2019 | Communication, Emotions, Team Effectiveness
I’m constantly encouraging teams to wade into the really difficult, contentious, emotional discussions that they would otherwise try to avoid. The problem is that you might lack the vocabulary to get to the other side of one of these emotional discussions or to move...
by Liane Davey | Dec 16, 2018 | Be a better team member, Communication, Emotions, Right Words to Say
Last week, my friend Karen posed a great question on my Facebook wall. She wanted to know how to cope at holiday parties with the growing number of people who seem to be offended about things. She asked my opinion on how to have a constructive conversation with an...
