by Liane Davey | May 13, 2018 | Be a better team member, Communication, Connect, Emotions, Right Words to Say
Your colleague is having a bad day (or week, or life). She grabs the empty chair from beside your desk, rolls it over and flops down, legs spread, head back, arms dangling—defeated. She proceeds to unload her troubles on you. You get all the gory details. Once the...
by Liane Davey | Feb 18, 2018 | About teams, Be a better team leader, Be a better team member, Connect, Right Words to Say
We got talking about expectations in a session I was facilitating last week. The conversation was like a giant projective test; quickly exposing the participants’ core ideologies about people, and relationships, and trust. Some of the people around the table talked...
by Liane Davey | Feb 4, 2018 | About teams, Be a better team leader, Be a better team member, Communication, Contribute, Feedback, Personal Effectiveness, Right Words to Say
I facilitated a workshop this week that has given me lots of juicy fodder for discussion here with you. The session focused on uncomfortable discussions, including considerable time on how to give and to receive feedback. The conversation evolved as it usually does:...
by Liane Davey | Jan 28, 2018 | Be a better team member, Communication, Conflict, Connect, How to fix teams, Right Words to Say
I keep encouraging you to wade into uncomfortable conversations as they emerge to avoid racking up conflict debt. Rather than deferring the topic, or talking only with those who agree with you, it’s best to get the disagreement out in the open. When you do, the point...
by Liane Davey | Jan 21, 2018 | Be a better team leader, Be a better team member, Communication, Conflict, Exercises, How to fix teams, Right Words to Say
You know that your team is conflict avoidant. You know it’s preventing you from surfacing issues, thoroughly discussing them, and getting them resolved effectively. You really want to make it better, but how do you start? The people on your team (and maybe even your...
by Liane Davey | Jan 14, 2018 | Bad Leaders, Be a better team member, Conflict, Personal Effectiveness, Right Words to Say
This is the last of a series of posts exploring the causes and impact of our profound conflict aversion. I’m exploring how the things we were told as children, taught us that conflict was bad. “If you can’t say anything nice, don’t say anything at all,” or “Mind your...
