When to Decline a Meeting

When to Decline a Meeting

  Getting invited to meetings (video transcript) It’s Monday morning, and you’ve just settled in with a coffee to take a look at your calendar for the week. As you scroll through, you notice Wednesday afternoon that two hour cross-functional meeting...
How to Show You’re Listening

How to Show You’re Listening

  How to show you’re listening (video transcript) Very early in my career, I met a manager who’d immigrated from China. We were doing a session about listening when he jumped up, took my marker, and went to the flip chart. On it, he drew the Chinese...
Building Healthy Teams

Building Healthy Teams

  Build a high-performance team (video transcript) Say you’re part of a team that’s not working. Maybe it’s because you don’t have the same priorities and everyone is running off in different directions. Or it could be because your communication is terrible and...