Lack of Conflict Is Not a Good Thing

Lack of Conflict Is Not a Good Thing

  Your team needs productive conflict (video transcript) Conflict. The minute you hear the word, you get uncomfortable. You just don’t want to go there. But embracing productive conflict is your fifth responsibility as a team member. Some teams have no...
When to Say No at Work

When to Say No at Work

  Saying no doesn’t make you negative (video transcript) Your fourth responsibility as a team member is to know when to say no. Saying no is your ticket to focus, to accountability, and to credibility with your teammates. From the time we’re really...
Dealing With The Hero at Work

Dealing With The Hero at Work

  What to say to coworkers who play the hero (video transcript) Do you know someone who’s made a name for themselves by always coming to the rescue? Usually that person is actually part of the problem, not the solution. But while everyone is celebrating and...