by Liane Davey | May 16, 2021 | About teams, Bad Leaders, Horror Stories, How to fix teams, Personal Effectiveness, Right Words to Say, Team Effectiveness, Toxic Workplaces
The term “bullying” gets bandied about liberally in conversations about team dysfunction. For what it’s worth, I believe too liberally. How often do you hear someone claiming to be bullied? Bullying is an extremely serious, toxic dynamic that causes profound stress...
by Liane Davey | Mar 21, 2021 | Connect, Team Effectiveness, Team Trust
I was giving a speech to the leaders of a large teaching hospital. We were talking about conflict and difficult relationships when one of the directors of an in-patient unit shared her frustration with one of the leaders from the emergency department. “She just calls...
by Liane Davey | Mar 14, 2021 | About teams, Be a better team leader, Communication, Connect, Exercises, How to fix teams, Hybrid Work, Team Effectiveness, Virtual Teams
There’s something missing when your team is separated from one another—something intangible. It’s that sense of where people are at, of how they’re doing. Sure, you don’t ever really know what’s going on inside someone’s head, even if you’re sitting six inches away...
by Liane Davey | Nov 29, 2020 | Team Dysfunction, Team Effectiveness, Toxic Workplaces
When introducing change to your team, it’s completely normal that you’ll face some unpredictable reactions. Heck, it’s completely normal that you’ll HAVE some unpredictable reactions. Volatility in the face of change makes a whole lot of sense when you think about how...
by Liane Davey | Nov 1, 2020 | About teams, Be a better team member, Communication, Personal Effectiveness, Right Words to Say, Team Effectiveness
Last week I wrote about good and bad apologies, which got me thinking about what behavior necessitates an apology and what doesn’t. Apologizing (when done well) sends a very strong message and, particularly for leaders, there are times when it sends the wrong message....
by Liane Davey | Jun 14, 2020 | About teams, Be a better team leader, Be a better team member, Contribute, How to fix teams, Team Effectiveness
What is the most important role of your team? Why do you come together? I ask those questions of every team I work with. What is the organization counting on you to do? Inevitably, within the first three answers, someone will say, “make decisions.” And that’s when...