by Liane Davey | Nov 10, 2013 | Be a better team member, Communication, Right Words to Say
Why did you do it that way? Why did you talk to her before talking to me? Why did you promise the customer that we would get it to them? Why didn’t you do a better job? Why is your nose so big? Why? Why? Why? Annoyed yet? And I’m not even your teammate…or worse,...
by Liane Davey | Nov 6, 2013 | Be a better team member, Communication, Right Words to Say
I was in an interesting conversation with a team today. They were talking about their boss and how he might handle a certain situation. Someone said “I would be really disappointed if he did x.” I couldn’t help but ask whether the team was going to wait for...
by Liane Davey | Oct 14, 2013 | Horror Stories, Right Words to Say
When you write a book and a blog about healthy teams, you pretty much see the whole world through that lens. I’m sure this is annoying to my friends who sometimes want to just have a good vent without me doling out advice and encouragement on how to handle the...
by Liane Davey | Oct 6, 2013 | About teams, Be a better team member, Right Words to Say
Imagine being on a team that you’ve worked hard to nurture; a team that has finally reached the point where you’re trusting each other, collaborating well, and working efficiently. Now imagine that after all the effort and time invested, you’re told that you are...
by Liane Davey | Sep 18, 2013 | How to fix teams, Right Words to Say
It’s incredibly frustrating to work with someone who can dish it out but can’t take it. In my previous post, I talked about the bad habits of these “porcupines” who are all prickly on the outside but have a soft, undefended underbelly. They tend to have double...
by Liane Davey | Aug 18, 2013 | Be a better team member, How to fix teams, Right Words to Say
When we at Knightsbridge conduct a Vital Teams intervention™ with our clients, we pair a group dynamics expert with an expert in individual behavior. This tag team approach moves teams ahead by eliciting more effective behavior from each team member and by improving...