by Liane Davey | Feb 5, 2014 | Be a better team member, Right Words to Say
How often have you heard someone say “just to play the devil’s advocate?” I’m a big fan of the devil’s advocate role when used properly, but even I cringe when this expression comes to mean “Everybody fasten your seatbelts, I’m about to be a jerk.” That’s what...
by Liane Davey | Jan 19, 2014 | Be a better team member, Communication, Right Words to Say
Effective communication is one of the most important differentiators between a vital team and a toxic one. I dedicate a lot of time in team interventions to the skills of communication because it’s more likely that team members are in tension because of poor...
by Liane Davey | Jan 6, 2014 | Be a better team member, How to fix teams, Right Words to Say
What do you get when you cross complex, pressure-filled team challenges with a general fear and loathing of conflict? You get passive-aggressive behavior. Given how stressful and complicated work has become, it’s no surprise that conflicts arise, but what’s...
by Liane Davey | Jan 1, 2014 | Be a better team member, Communication, Right Words to Say
New Year, new job, new team? If you’re starting out the new year by joining a new team, here are a few things to think about to get off on the right foot. A little effort invested now will save you a lot of headache and heartache in the long run. What to ask the Boss...
by Liane Davey | Nov 24, 2013 | Be a better team member, Feedback, Right Words to Say
So you’ve been invited to provide feedback to a colleague as part of a 360 feedback process. How honest should you be? Can’t I just soft pedal it, Liane? Can’t I hint at things that are really annoying me and let them read between the lines? Can’t I just hope...
by Liane Davey | Nov 13, 2013 | Book Reviews, How to fix teams, Personal Effectiveness, Right Words to Say
One of my clients was kind enough to give me a copy of the new book Conversational Capacity by Craig Weber. I’m sharing it with you because the core idea of this book is powerful and when practiced will fundamentally transform the quality of any team. One of the...