by Liane Davey | May 18, 2015 | About teams, Be a better team leader, Be a better team member, Communication, Conflict, How to fix teams, Right Words to Say
You’ve heard me say it before and I’ll say it again: conflict is a natural, inevitable part of relationships and a healthy, constructive practice for teams …when done right. But like every form of communication between two people, conflict includes massive gaps in...
by Liane Davey | May 6, 2015 | Be a better team member, Conflict, Horror Stories, Personal Effectiveness, Right Words to Say
Recently, I heard a story of someone doing an end run around their teammate to get the boss onside. An end run is when you choose to go around the person who legitimately should be responsible for something to a person who will give you the answer you want. For...
by Liane Davey | Apr 29, 2015 | Be a better team member, Communication, Conflict, Personal Effectiveness
I received another great question from the community this week. “How do I help someone get past a pretty serious grievance with a teammate?” What a great question! Sadly, it’s relatively common to encounter people who feel they have been wronged and are now...
by Liane Davey | Mar 8, 2015 | Bad Leaders, Be a better team leader, Be a better team member, Communication, Conflict, Emotions, Horror Stories, How to fix teams
Last week I wrote a post about crying at work. Interestingly (but maybe not surprisingly), I didn’t get much feedback from men. (Too radioactive to weigh in, maybe?) I did, however, get very polarized feedback from women. While there were many who wrote to...
by Liane Davey | Jan 28, 2015 | Be a better team leader, Be a better team member, Communication, Conflict, Emotions, How to fix teams, Right Words to Say
In my previous post, I focused on the importance of factoring in the emotional aspects of an issue when your team is struggling or experiencing conflict. If you didn’t read that post, start there first. Once you are convinced that emotions are data to be understood...
by Liane Davey | Jan 25, 2015 | About teams, Be a better team leader, Be a better team member, Communication, Conflict, Emotions, How to fix teams
“Come on Liane…executives don’t talk about emotions around the boardroom table!” asserted an incredulous member of a team I was working with recently. We were in the midst of a very uncomfortable and intense conversation about an issue that had been surfacing...
