by Liane Davey | Dec 14, 2016 | About teams, Be a better team leader, Be a better team member, Conflict
A few years ago, I attended a session facilitated by Stephen M.R. Covey. Mr. Covey presented his very compelling case for how trust increases the speed (and decreases the cost) of doing business. He was right, higher trust equals greater speed. But he was missing a...
by Liane Davey | Nov 27, 2016 | Be a better team leader, Be a better team member, Contribute, Horror Stories
The tendency to micro-manage can start in response to someone’s dereliction of duty deep in the organization or it can start at the top with an unhealthy need for control. Regardless of where it starts, micro-management becomes a vicious cycle that quickly reduces the...
by Liane Davey | Nov 22, 2016 | Be a better team leader, Be a better team member, Communication, Connect, Personal Effectiveness
What percentage of the information you share daily is delivered as one-way messages that you transmit without checking how the message lands? I asked this of an audience recently and most of the people in the room answered 80 percent or higher. How would you answer?...
by Liane Davey | Nov 20, 2016 | Be a better team member, Communication, Conflict, Emotions, Personal Effectiveness, Right Words to Say
I was giving a talk on how to have productive conflict when an audience member asked a great question. She was clear on all the advice and agreed that the techniques I was sharing were great…but! “What if get emotional and I’m no longer in a frame of mind to use these...
by Liane Davey | Nov 13, 2016 | Be a better team member, Communication, Conflict, Right Words to Say
Recently, I was facilitating a leader forum discussing the importance of leaders adding value at the right level (and avoiding getting sucked into the weeds). One audience member suggested that it was important to “push back” when your manager asks you to get involved...
by Liane Davey | Nov 9, 2016 | Be a better team member, How to fix teams, Meetings
This weekend, I facilitated a workshop about change and transformation with a large group of leaders. Once we finished talking about the perilous task of transforming an organization, we started talking about the importance of leaders investing in their own...
