Infographic-How to say no to a good idea

Infographic-How to say no to a good idea

I was giving a speech to the top 400 leaders at a hospital last week. In the Q&A period, I received many great questions, including: “how do I say no to a good idea brought to me by a team member?” You can skip right to the infographic at the bottom or read the...
Rebuilding Trust From Scratch

Rebuilding Trust From Scratch

I received a note last week. Here’s an abridged version. “I am a young leader with a team of people who not only have been in their positions longer than I have been a leader, but who have been in conflict with each other for a long time. Their trust has been broken....