by Liane Davey | Dec 2, 2018 | Communication, Horror Stories, Right Words to Say
I read an excellent article last week and it’s got me thinking. Ruth Whippman’s piece in The New York Times entitled “Everything is for Sale Now. Even Us.” In it, she talks about how the self-promotion required in the new economy has set up awkward interactions with...
by Liane Davey | Nov 18, 2018 | Be a better team member, Change, Communication, How to fix teams, Personal Effectiveness, Right Words to Say
I was talking about what to do when you are resisting a change that’s imposed on you. A woman in the audience put her hand up. She introduced herself and then asked, “What if I’m the change that people are resisting?” Wow! Another week, another powerful question from...
by Liane Davey | Nov 11, 2018 | Be a better team member, Connect, Exercises, Personal Effectiveness, Right Words to Say
“Now I have to work with people I don’t trust.” This was the statement of an audience member at a speech I was giving last week. We were talking about a major organizational change and he was sharing his experience of the new structure. It was immediately obvious that...
by Liane Davey | Oct 14, 2018 | Be a better team member, Communication, Conflict, Connect, How to fix teams, Right Words to Say
So, you’re busy trying to get on with the next in line of never-ending changes in your organization but you’ve got THAT person on your team: The person who moans and complains at every request and drones on about how horrible everything is. First of all, I’m sorry you...
by Liane Davey | Sep 16, 2018 | Communication, Horror Stories, Right Words to Say
“Help me understand what you’re trying to achieve.” Once upon a time, I encouraged you to use this phrase as a signal that you’re not connecting with someone’s point and you need them to clarify. Sadly, too many closed-minded, judgmental, passive-aggressive jerks...
by Liane Davey | Jul 1, 2018 | Be a better team leader, Communication, Right Words to Say, Uncategorized
I hear people talk about change in organizations as if it’s something new. That’s total crap. Change has been around for as long as business has. But I do think it’s fair to say that something’s different now. Change has changed. It’s more frequent, more complex, and...
