by Liane Davey | Nov 22, 2016 | Be a better team leader, Be a better team member, Communication, Connect, Personal Effectiveness
What percentage of the information you share daily is delivered as one-way messages that you transmit without checking how the message lands? I asked this of an audience recently and most of the people in the room answered 80 percent or higher. How would you answer?...
by Liane Davey | Nov 20, 2016 | Be a better team member, Communication, Conflict, Emotions, Personal Effectiveness, Right Words to Say
I was giving a talk on how to have productive conflict when an audience member asked a great question. She was clear on all the advice and agreed that the techniques I was sharing were great…but! “What if get emotional and I’m no longer in a frame of mind to use these...
by Liane Davey | Nov 6, 2016 | Be a better team member, Contribute, Exercises, Personal Effectiveness
I stumbled upon an old post I had written for Psychology Today and decided to resurrect and refresh it for the blog. It’s about being inspired in the month of November to say “no” to more things. In the time since I first wrote the post, my concern about people saying...
by Liane Davey | Oct 30, 2016 | Communication, Personal Effectiveness, Right Words to Say
Recently, I wrote an article about effective business communication for HBR that spread like hotcakes. You can read it here. It follows the standard HBR style and is therefore written in proper prose. When Missy Lafferty commented on Twitter that the post makes a...
by Liane Davey | Oct 12, 2016 | Conflict, Horror Stories, Personal Effectiveness
“If you can’t say anything nice, don’t say anything at all.” Words many of us heard from the time we were very young. If your family lived by this rule, you might still struggle to share constructive feedback or to raise uncomfortable issues. If, on the other hand,...