by Liane Davey | Oct 30, 2016 | Communication, Personal Effectiveness, Right Words to Say
Recently, I wrote an article about effective business communication for HBR that spread like hotcakes. You can read it here. It follows the standard HBR style and is therefore written in proper prose. When Missy Lafferty commented on Twitter that the post makes a...
by Liane Davey | Oct 12, 2016 | Conflict, Horror Stories, Personal Effectiveness
“If you can’t say anything nice, don’t say anything at all.” Words many of us heard from the time we were very young. If your family lived by this rule, you might still struggle to share constructive feedback or to raise uncomfortable issues. If, on the other hand,...
by Liane Davey | Sep 28, 2016 | Be a better team member, Communication, Contribute, Horror Stories, Personal Effectiveness, Right Words to Say
Imagine that you need additional resources to finish your project on time. Or you’re lobbying to get your choice in a procurement process. Or you want the design of a new product to go a certain way. You need to influence the outcome of a decision and you think to...
by Liane Davey | Sep 25, 2016 | Be a better team leader, Be a better team member, Communication, Feedback, Personal Effectiveness
I love the questions I get at the end of a keynote. This week I got a couple of really good ones. The first was, “How do I handle it when someone asks for feedback and then responds poorly when I provide it?” The best answer starts long before you have someone yelling...
by Liane Davey | Sep 21, 2016 | Communication, Connect, Personal Effectiveness, Uncategorized
Great communication creates a strong connection between you and your audience. Unfortunately, if you’re self-conscious, ill prepared, or wedded to business school formality, you’re probably creating unnecessary distance that’s diluting the impact of your messages....
