by Liane Davey | May 19, 2019 | Contribute, Exercises, Horror Stories, Personal Effectiveness
You’re worrying about too much at work, aren’t you? How do I know? Because the vast majority of people I meet are in the same boat. I see it in their eyes. I spot it in their reactions when they’re asked to take on even the most trivial new task. I feel their stress...
by Liane Davey | May 5, 2019 | Bad Leaders, Be a better team leader, Be a better team member, Contribute, Horror Stories, How to fix teams
We have a big problem in our organizational cultures of rewarding the heroic people. It’s so reassuring to see someone hustle and grind and save the day. I had a client tell me the story of an IT guy who had to fix a critical issue on his wedding day. (That’s just...
by Liane Davey | Dec 2, 2018 | Communication, Horror Stories, Right Words to Say
I read an excellent article last week and it’s got me thinking. Ruth Whippman’s piece in The New York Times entitled “Everything is for Sale Now. Even Us.” In it, she talks about how the self-promotion required in the new economy has set up awkward interactions with...
by Liane Davey | Sep 16, 2018 | Communication, Horror Stories, Right Words to Say
“Help me understand what you’re trying to achieve.” Once upon a time, I encouraged you to use this phrase as a signal that you’re not connecting with someone’s point and you need them to clarify. Sadly, too many closed-minded, judgmental, passive-aggressive jerks...
by Liane Davey | May 6, 2018 | Be a better team leader, Conflict, Horror Stories
First off, apologies for posting so infrequently for the past while. I’ve been on the road for most of the past two months and I’ve devoted all available writing time to my new manuscript. The great news is that I just submitted Chapter 9 and that means only one more...
by Liane Davey | Apr 1, 2018 | Bad Leaders, Be a better team leader, Communication, Conflict, Connect, Horror Stories, Personal Effectiveness, Right Words to Say
I’ve been flying across the country delivering a leadership development program about the mindset and skillset leaders require to unlock the potential of their people. As I watch them role play with one another, I notice the things they say that create a negative...