by Liane Davey | Jan 29, 2017 | Be a better team member, Communication, Conflict, Contribute, How to fix teams, Right Words to Say
When the same issue comes up three times in completely different contexts in one week, I know it’s time to write a post. This week, it’s the implicit contract teammates have with one another that no one will criticize, or even challenge, one another, especially when...
by Liane Davey | Dec 14, 2016 | About teams, Be a better team leader, Be a better team member, Conflict
A few years ago, I attended a session facilitated by Stephen M.R. Covey. Mr. Covey presented his very compelling case for how trust increases the speed (and decreases the cost) of doing business. He was right, higher trust equals greater speed. But he was missing a...
by Liane Davey | Nov 20, 2016 | Be a better team member, Communication, Conflict, Emotions, Personal Effectiveness, Right Words to Say
I was giving a talk on how to have productive conflict when an audience member asked a great question. She was clear on all the advice and agreed that the techniques I was sharing were great…but! “What if get emotional and I’m no longer in a frame of mind to use these...
by Liane Davey | Nov 13, 2016 | Be a better team member, Communication, Conflict, Right Words to Say
Recently, I was facilitating a leader forum discussing the importance of leaders adding value at the right level (and avoiding getting sucked into the weeds). One audience member suggested that it was important to “push back” when your manager asks you to get involved...
by Liane Davey | Oct 12, 2016 | Conflict, Horror Stories, Personal Effectiveness
“If you can’t say anything nice, don’t say anything at all.” Words many of us heard from the time we were very young. If your family lived by this rule, you might still struggle to share constructive feedback or to raise uncomfortable issues. If, on the other hand,...
