by Liane Davey | Jan 29, 2017 | Be a better team member, Communication, Conflict, Contribute, How to fix teams, Right Words to Say
When the same issue comes up three times in completely different contexts in one week, I know it’s time to write a post. This week, it’s the implicit contract teammates have with one another that no one will criticize, or even challenge, one another, especially when...
by Liane Davey | Nov 22, 2016 | Be a better team leader, Be a better team member, Communication, Connect, Personal Effectiveness
What percentage of the information you share daily is delivered as one-way messages that you transmit without checking how the message lands? I asked this of an audience recently and most of the people in the room answered 80 percent or higher. How would you answer?...
by Liane Davey | Nov 20, 2016 | Be a better team member, Communication, Conflict, Emotions, Personal Effectiveness, Right Words to Say
I was giving a talk on how to have productive conflict when an audience member asked a great question. She was clear on all the advice and agreed that the techniques I was sharing were great…but! “What if get emotional and I’m no longer in a frame of mind to use these...
by Liane Davey | Nov 13, 2016 | Be a better team member, Communication, Conflict, Right Words to Say
Recently, I was facilitating a leader forum discussing the importance of leaders adding value at the right level (and avoiding getting sucked into the weeds). One audience member suggested that it was important to “push back” when your manager asks you to get involved...
by Liane Davey | Oct 30, 2016 | Communication, Personal Effectiveness, Right Words to Say
Recently, I wrote an article about effective business communication for HBR that spread like hotcakes. You can read it here. It follows the standard HBR style and is therefore written in proper prose. When Missy Lafferty commented on Twitter that the post makes a...
by Liane Davey | Oct 16, 2016 | Be a better team leader, Communication, Contribute, Right Words to Say
Leaders often choose the wrong issues to get involved in. They meddle in activities that can and should be addressed by their subordinates while neglecting decisions that only they can make. Many leaders are consumed by the minutiae and out of touch with the...
