by Liane Davey | May 14, 2014 | Be a better team member, Communication, Feedback, Personal Effectiveness, Right Words to Say
Positive feedback is rare and precious and you need to make sure you treat it as such. It’s rare because we tend to take good behavior for granted. There are many “no news is good news” leaders out there. Energy gets directed into fixing bad behaviour rather than into...
by Liane Davey | May 11, 2014 | Be a better team member, Communication, Feedback, Personal Effectiveness, Right Words to Say
“Feedback is a gift.” How many times have you heard that little gem? I don’t know about you, but I’ve noticed that not many people ask for feedback for their birthday, so clearly it’s not up there with a new iPad or a trip to Vegas. The gift of feedback is more like...
by Liane Davey | May 7, 2014 | Be a better team member, Communication, How to fix teams, Personal Effectiveness, Right Words to Say
Do you have a relationship where damaged trust is interfering with your ability to get things done? In my previous post, I showed you my favorite trust hack—acting as if you trust someone until your brain catches up and starts actually trusting them. Today, are you...
by Liane Davey | May 4, 2014 | Be a better team member, Communication, How to fix teams, Personal Effectiveness, Right Words to Say
Do you have a relationship where damaged trust is interfering with your ability to get things done? It can be difficult to repair trust, but there are a couple of things you can do to build back your confidence in one another. I’ll share one today and one in my next...
by Liane Davey | Apr 30, 2014 | Be a better team leader, Be a better team member
We are ridiculously obsessed with experts in our society. Sure, experts have their place: I’m not keen on the idea of being operated on by an amateur, but we’ve taken things too far. There are risks of being so dependent on, and deferential to, experts. Risk #1:...
by Liane Davey | Apr 27, 2014 | Be a better team leader, Be a better team member, Communication, How to fix teams, Right Words to Say
It’s NBA Playoff season, which made me think of coach Phil Jackson. I have written about Jackson’s brilliant team leadership before. Read about how he chose (not) to deal with a poor performer here. I particularly love one of his quotes: “The...