by Liane Davey | Jun 11, 2017 | Be a better team member, Communication, Contribute, Feedback, Personal Effectiveness, Right Words to Say
I gave a speech last week on the importance of feedback to a high performance organization. It was clear that many of the audience members were uncomfortable with the thought of delivering corrective feedback. They asked great questions and slowly came to terms with...
by Liane Davey | May 14, 2017 | Be a better team leader, Be a better team member, Communication, Conflict, How to fix teams, Right Words to Say
We blow it when it comes to managing the dominant personalities on our teams. Here’s why. It’s very common for me to work with teams where one strong personality dominates the team and detracts from a positive dynamic. Often that’s why I’m...
by Liane Davey | Apr 30, 2017 | Bad Leaders, Be a better team leader, Be a better team member, Communication, Horror Stories, Right Words to Say
Double standards are my kryptonite. As much as I like to think of myself as an unstructured, free-spirited type when there are rules, I follow them. I sweat when I have to deal with border guards and fret at the thought of being late for appointments. So when a boss...
by Liane Davey | Apr 9, 2017 | Be a better team leader, Be a better team member, Contribute, Emotions, Personal Effectiveness
I am preparing to talk to a large group of bank branch managers about the secrets of resilience. They’re not interested in the basics; years of change and disruption have taught them the fundamentals (remember when the ATM was going to replace all the jobs in...
by Liane Davey | Apr 2, 2017 | Be a better team member, Contribute
Recently, unsuspecting university professor Robert Kelly was speaking live on BBC about tensions in the Korean peninsula when his inquiring young children opened the office door and came to check out what daddy was up to. (watch it here.) Stifling his obvious...
by Liane Davey | Mar 26, 2017 | Be a better team member, Conflict, Horror Stories, Right Words to Say
Imagine this scenario. You gave a presentation at your team meeting today. It was a progress report on your big project. Around the table, heads nodded. Then this afternoon, as you walked down the hallway, you overheard a conversation between two teammates. One...