Getting Emotional in a Difficult Conversation

Getting Emotional in a Difficult Conversation

Recap: This is the fourth and final post in a series about difficult conversations. We started by discussing what makes a conversation difficult and then got into the preparation that sets you up for success. The second post zeroed in on the exchange itself and the...
What to Do After a Difficult Conversation

What to Do After a Difficult Conversation

This is the third post in a series about difficult conversations. The first delved into what makes a conversation difficult and provided a series of steps to prepare for a difficult conversation—the second focused on the techniques you can use in the discussion to...
The Art of the Difficult Conversation

The Art of the Difficult Conversation

In the previous post, I talked about the inevitability of difficult conversations, the things that make them difficult (like the risk of being candid or the risk of harming a relationship), and the steps you can take to prepare for them to maximize the chance it will...