Why Your Team Loves Drama

Why Your Team Loves Drama

Does your team love a little drama? Do you? Whether you do or you don’t, it’s worth understanding why we’re seeing so much petty, personal, and pernicious behavior lately. Workplace drama is not a new phenomenon, but it feels all the more costly in today’s work world,...
What to Do When Everything is Urgent

What to Do When Everything is Urgent

I once worked with a woman who quit because our boss kept putting stacks of tasks on her desk, all marked urgent. Each time she tried to clarify what she should do first, the boss just shrugged and said it didn’t matter what came first as long as it all got done. I...