How to Show You’re Listening

How to Show You’re Listening

  How to show you’re listening (video transcript) Very early in my career, I met a manager who’d immigrated from China. We were doing a session about listening when he jumped up, took my marker, and went to the flip chart. On it, he drew the Chinese...
Vulnerability – A Strength or a Weakness?

Vulnerability – A Strength or a Weakness?

How Much Vulnerability to Show at Work? The stoic, stiff-upper-lip generation gave us really bad advice when they taught us never to show weakness. Unfortunately, some of the huggy-lovey people talking about “authenticity” today are giving equally bad advice....