by Liane Davey | Dec 19, 2013 | Be a better team leader, Communication
It’s that time of year; where the need to plan for the year ahead brings a crop of full-day team meetings. My colleague Dr. Vince Molinaro and I are tag-teaming on a pair of blogs to help you with the planning. This post focuses on planning a team offsite,...
by Liane Davey | Nov 10, 2013 | Be a better team member, Communication, Right Words to Say
Why did you do it that way? Why did you talk to her before talking to me? Why did you promise the customer that we would get it to them? Why didn’t you do a better job? Why is your nose so big? Why? Why? Why? Annoyed yet? And I’m not even your teammate…or worse,...
by Liane Davey | Nov 6, 2013 | Be a better team member, Communication, Right Words to Say
I was in an interesting conversation with a team today. They were talking about their boss and how he might handle a certain situation. Someone said “I would be really disappointed if he did x.” I couldn’t help but ask whether the team was going to wait for...
by Liane Davey | Oct 28, 2013 | Be a better team leader, Be a better team member, Communication, How to fix teams
How well do you really listen? Listening is one of those skills that you might think is easy. In reality, creating a high fidelity connection is difficult in a one-on-one conversation and darned near impossible in the ruckus of a team meeting. These continual poor...
by Liane Davey | Aug 7, 2013 | Be a better team member, Communication, Right Words to Say
In my previous post, I addressed the #1 thing you can do to improve communication on your team—being explicit about the difference between the intent and impact of your words. After reading it, I know you were more deliberate about how you communicated; bearing in...
by Liane Davey | Aug 5, 2013 | Be a better team member, Communication, How to fix teams, Personal Effectiveness
If there is one idea that can change your team faster than any other single idea, it’s understanding that there is a difference between intent and impact when you communicate with each other. If you read this post, pay attention to the difference between intent and...
